Holiday Office Closure Dates: Thanksgiving Nov 28-29, Christmas/New Year Dec 24 – Jan 8

Using the Patient Portal

NOTE: Use must use Chrome as your browser when logging into the Patient Portal

Frequently Used Options

  • My Profile Keep your demographic information, such as address and phone numbers, up-to-date Messages Send and receive secure messages through the Patient Portal
  • Messages (Please reserve this for non urgent personal messages about your care as Dr. Heithaus reviews these messages once weekly). Messages about appointments, billing, scheduling, pharmacy changes, refill questions or any urgent matter should be sent to Frontdesk@DrHeithaus.com
  • Pay My Bill Self Pay and Phone Consult patients can securely pay their balances using this option
  • Appointments Send a request for your next appointment. Helpful Hints with using this feature:
    • Provide detail in the “Reason for Appointment” field such as “Phone in 3 months”, “Office 6 month follow up”, “New Patient”, or “New Pt. 2nd visit”
    • Select up to 3 times slots or First Available. If selecting “First Available” you should include expectations of appointment date in “Reason for Appointment”
    • You must “Confirm” or “Deny” your tentatively scheduled appointment via the Appointments option
  • Patient Portal Documents Upload photo ID/driver;s license, Insurance card photo (front/back), pharmacy/drug card, medication logs, completed ADHD Scales and other such documents here. These forms will be added to your Electronic Health Record (EHR).

Other Options

  • Health Library Using Medline Plus, patients can search various health topics
  • Representatives Provide access to family members or care givers so they can access your Portal Information
  • Patient Documents Currently not available, but in the future patients can access forms provided by our office
  • Activity Log Shows Portal activity for a designated time frame
  • Lab Results Not used currently
  • PFSH Not used currently