St. Dymphna, patroness of those suffering from mental and nervous disorders


Conception Bay South, Newfoundland

Cancelled/Missed Appointments

We respectfully ask that patients provide 24 hours (text, phone or email) to cancel or reschedule appointments; otherwise a late cancellation fee, that is the same amount as appointment scheduled, will be incurred.

Office/Teletherapy appointments can not be changed to phone consults on the same day as the scheduled appointment.

Dr. Heithaus currently offers Teletherapy Appointments and Phone Consultations

Established Patient Appointments

A 25 Minute Appointment is the standard follow up appointment. If it’s been longer than six (6) months since your last follow up, a 40 minute appointment will be scheduled.

A 40 Minute Appointment is scheduled for patients who have completed medication trials, are not on a stable medication regime, need a full medication review and/or have new symptom(s) to address, as well as medication changes. Patients who have gone beyond their scheduled prescriptions and/or have not been seen in more than six (6) months will require a 40 minute follow up appointment.

A 60 Minute Appointment New Patient is scheduled for previous patients who have not been within 3 years.

New Patient Appointments (Teletherapy only)

A 90 Minute Appointment is scheduled for all new patients. During this time Dr. Heithaus will go over your medical, work and academic history and review past medications, if any taken. If you are scheduled for medication trials, your next appointment (40 minutes) will usually be scheduled in 4-8 weeks. Once you are on a stable medication regime, 30 minute appointments will be scheduled every 3 to 6 months.

If you were previously a patient but have not been seen in 3 years then you are considered a “New Patient”.

Dr. Heithaus usually recommends what type of appointment you will need for your next follow up, but you are always welcome to request a longer appointment time than what she suggests.

To Schedule an Appointment:

Please include any pertinent information such as date, time, appointment type and appointment duration.

Office Hours: Mon 9:30-11:30 AM and Tue/Thur/Fri 9:30 AM – 3:30 PM

The office is closed Wednesdays

If your account balance is past due 60 days, you will not be able to schedule appointments until balance is paid or payment arrangements have been made.