NOTE: Phone Consultations are billed directly to Patients. Please contact your insurance to inquire if they will reimburse you for a portion of this fee.
LATE CANCELLATION or MISSED APPPOINTMENT CHARGE *
Teletherapy 10 minute
Teletherapy 30 minute
Teletherapy 60 minute
Teletherapy New Patient
PHONE 10 minute
PHONE 30 minute
Office 30 minute
Office 60 minute
Office New Patient
*A 24 hour notice is kindly requested to cancel or reschedule any appointment. Dr Heithaus allows a 10 minute grace period for late arrivals on 30 or 60 minute appointments. That time will be taken off your scheduled appointment. If arrival time is 10+ minutes a late fee will be incurred. There is no late arrival grace time provided for 10 minute appointments.
Prior Authorizations taking longer than 15 minutes
Accommodations Letters or other paperwork not completed during an office visit, or requested outside of an office visit
Refill requests outside of scheduled medications or between scheduled appointments
Account balances past due 60 days (“Late Fee”)
Pattern of requesting non-stimulant refills between appointments (charge is per prescription)
To ensure you do not incur miscellaneous fees make sure you know your medication schedule after each appointment, that your insurance information is updated using the Patient Portal and account balances are paid within 30 days.