Dr Heithaus is conducting all appointments via Telemedicine at this time. Stay Well!

 

Payments & Insurance

Dr. Heithaus is in-network for Premera, Regence, Providence and LifeWise insurances.

All patients need to provide a copy of their insurance card. Photos of your card front and back can be uploaded to the PATIENT PORTAL – under the “Documents” tab.

Patients are responsible for copays, coinsurance or for maximum billable amount if you have an unmet deductible. Call your insurance provider to inquire about details of your coverage.

Billing Statements

  • Billing Statements are EMAIL the month following your visit, and the balance is due within 30 days
  • In-network (Insurance) and Self-Pay services are billed separately
  • For balances 90 days past due, a statement will be mailed to your home with “Final Reminder” for payment. If payment is not received within 10 days your account will be sent to our Collections agency, QCI, inc.
  • Patients will not be eligible to schedule appointments nor have prescriptions refilled if their account is past-due 60 days
  • If you need assistance with paying your balance or need to set up a payment schedule, please contact the Office Manager

Checks returned for insufficient funds will incur a $50.00 fee.

Pay Your Balance | Insurance:

  • Secure online payments can be made using PayPal
    Amount: USD
  • Alternative Payment Options:
    • Mail the top portion of your statement with a check or credit card information to our office

Pay Your Balance | Self-Pay & Phone

  • Payment can be made 72 hours after your appointment through the PATIENT PORTAL Pay My Bill option (Use CHROME browser)
  • Alternative Payment Options:
    • Mail the top portion of your statement with a check or credit card information to our office
    • Secure online payments can be made using PayPal
      Amount: USD

Office Visit Fees

For Self-Pay Office Visits & Teletherapy Services are billed as:

  • New Patient – 90 minutes OFFICE VISIT $350
  • Established patient – 60 minutes OFFICE VISIT $250
  • Established patient – 30 minutes OFFICE VISIT $175
  • New Patient* – 90 minutes TELETHERAPY $300 (*teletherapy visits for new patients are being offered only during the “Stay Home, Stay Health” ordered by Gov. Insless)
  • Established patient – 60 minutes TELETHERAPY $200
  • Established patient – 30 minutes TELETHERAPY $140

For IN-NETWORK Patients (Premera, Regence, Providence, LifeWise) Office Visits and Teletherapy Services are billed as:

  • New Patient (90 minutes) $290
  • Established patient follow up – 60 minutes $257
  • Established patient follow up – 30 minutes $210

Phone Consultations

  • Phone consultations are for established patients and will be billed directly to the Patient, not insurance
  • 10-minute medication check-in / $75 If you need to discuss changing dosage or new medications, a 21-30 minute consult is required
  • 20-30 minute / $140

Late Cancellations and Missed Appointments

A minimum of 24 hours is required to cancel or reschedule appointments that you are unable to keep.

  • 30 min in-office / $150 fee
  • 60 min in-office / $200 fee
  • New Patient in-office / $300
  • 10 min Phone medication check-in / $50 fee
  • 30 min Teletherapy or Phone consultation / $120 fee
  • 60 min Teletherapy / $180
  • New patient Teletherapy / $250
  • Missed Appointment and Late Cancellation fees are billed to the Patient with a statement being sent by EMAIL

Miscellaneous Fees

  • $50 medication Prior Authorization that requires more than 15 minutes to complete
  • $75 for Accommodation Letters or other paperwork not completed during your scheduled office visit
  • $50 per medication that has Refill Requests submitted between visits

To avoid incurring these fees, please ensure that we have up-to-date Insurance information, that you bring necessary forms/paperwork to your scheduled office visit and you are aware of your medication plan before you leave the office.

ALL patients are required to have their current insurance card uploaded to the Patient Portal. Photos of the front and back of your insurance card can be uploaded under DOCUMENTS tab.